Privacy Policy

Last updated: January 1, 2025

1. Introduction

Muzebook ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Information You Provide

  • Account registration data (name, email address, password)
  • Profile information (bio, profile photo, organization details)
  • Content you create within the Service (contacts, events, notes, uploads)
  • Payment information (processed by Stripe; we do not store card numbers)
  • Communications you send us

Information Collected Automatically

  • Log data (IP address, browser type, pages visited, timestamps)
  • Device information (operating system, device identifiers)
  • Usage data (features used, actions taken within the Service)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and send related information
  • Send administrative communications (confirmations, technical notices, security alerts)
  • Respond to your comments and questions
  • Send marketing communications (you may opt out at any time)
  • Monitor and analyze usage to improve the Service
  • Detect and prevent fraudulent or illegal activity
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

Third-party vendors who assist us in operating the Service, including cloud hosting, payment processing (Stripe), email delivery, and analytics. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, subpoena, or other legal process, or if we have a good-faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If Muzebook is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

5. Cookies

We use cookies and similar tracking technologies to track activity on the Service and hold certain information. Cookies are files with a small amount of data sent to your browser.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

We use session cookies for authentication and preference cookies to remember your settings.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will retain certain data as required by law or for legitimate business purposes (such as resolving disputes or preventing fraud), then securely delete it.

7. Security

We implement commercially reasonable technical and organizational security measures to protect your information from unauthorized access, loss, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing of your information
  • Data portability (receive your data in a portable format)
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@muzebook.io. We will respond within 30 days.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. If you are located outside the United States, please note that we process data in the United States. By using the Service, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page. For material changes, we will provide additional notice via email or a prominent notice on the Service.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Muzebook
Privacy Team
privacy@muzebook.io